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How It Works
How It Works

How it works

Proactive video monitoring and virtual guarding use sophisticated technology, but it is not so complicated. In fact, we are going to break down the process for you here. If you are a commercial property owner or business owner looking to protect your premises, then call ArcEye Property Defense to learn more about our next-generation products and services. Our friendly representatives are always happy to take your call and answer questions or concerns. That said, here’s how things work.

Step01

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Consultation

No two property sites are the same. They have different physical characteristics, such as the lot size and entry/exit points, they have varying types of assets, and they are susceptible to a range of differing vulnerabilities and risks. ArcEye experts begin the process with a consultation so that we can tailor a program for your specific circumstance. This is also when we answer any of your specific questions or concerns.

Step02

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Planning

After our conversation, we will head to the drawing board. We want to put everything down on paper and create a layout of the property. Our team will work with you and your team to engineer the best security system for your specific property. High-traffic areas, for example, will require layers of security while quiet areas can make do with a single layer. Of course, we make sure NOT to leave blind spots.

Step03

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Quote

We know just as well as any business owner that the bottom line is what matters most. We work hard to provide quality services and products, but we also strive to offer these at competitive rates. We will let you decide whether our prices are “affordable” or not. You will get a price estimate upfront, and we will work with you and your budget.  

Step04

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Installation

Once the plan is ready, we will schedule an appointment for our team of technicians to come out and install the necessary hardware. Be sure to have at least a couple members of your team taking notes as our crew will highlight some important information. Don’t worry though, we will forward you all of the necessary information as well.

Step05

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24-Hour Monitoring

?    With all of the parts in place, we are ready to work. Our proactive video monitoring uses advanced technology, including artificial intelligence, especially at times when your site is most vulnerable. This means your property is being monitored for strange movement and unexpected individuals. This next-generation technology intuitively filters out false alarms and notifies the virtual guard about actual threats.

Step06

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Real-Time Response

Within milliseconds of detecting unusual activity, our system notifies trained intervention specialists. These virtual guards will use real-time video footage and two-way audio to respond. They can authorize guests or warn would-be criminals and command them to leave the property immediately. They will also contact local authorities and the property owner if necessary.

ArcEye Proeprty Defense Reviews

What our clients say about us

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Kelley Henderson

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Tom Stephens

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We hired ArcEye for our virtual guard service needs. They are very good at responding to any situation that has ever arisen. Their employees are very customer service oriented and they have the latest in technology for protecting your home or business.

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John Boughter

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Had some upgrades made to my virtual guard system. As always with ArcEye, great, fast customer service. The technician who installed the system was friendly but all business - got it done pretty fast, then patiently explained the features and helped me set up the app for remote control of the system. Would highly recommend ArcEye Property Defense to anyone who needs a commercial proactive video monitoring service.

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Marry Allen

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I have relied on ArcEye for my security needs for years now. I have yet to meet an employee who was anything but friendly, respectful and competent. That’s rare these days! I have property security protection, along with cameras now. I couldn’t be more pleased.

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Dannie Lorentz

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We have been extremely pleased with the service we have received from ArcEye Proeprty Defense. The timely manner in which they address our concerns Is remarkable. We can say only good things about this company.

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Robert McNair II

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ArcEye is without question the BEST proactive video monitoring company around. They are locally owned, have the latest technology available,  and their customer service is second to none! I trust them to protect my family more than any other service!

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Joe Micheletti

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ArcEye Property Defense has been exceptional for the years we have been a customer. They are just super people to work with and always explain everything in layman terms.  They are Johnny on the spot with any problems. To bad more companies should replicate the way they operate with there customer base. They certainly have my business.

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Josh Scobey

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ArcEye is the best! Always there to assist and they go out of their way to to make sure you are happy and satisfied with their service. Everyone is knowledgeable and professional from the installers to the office professionals. Top notch people and a top notch company.

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Candace Todd

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I love ArcEye! It is important to me to choose a local company to protect my business, and I found the best in ArcEye. I have been with them for years, and every single person I have interacted with have been very friendly, helpful, and knowledgeable! Seriously, they are the nicest people ever! I 100% recommend them!

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Kerry Palmertree

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Owned an older ArcEye system that needed to be updated and moved to a new location. From the POS to installation everything went VERY well. The technician Austin went over and above to the system was moved to our newly needed location. He was maliciously clean in his work and was very patient with our questions. I highly recommend ArcEye Property Defense.

K