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Kelley Henderson

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Tom Stephens

We hired ArcEye for our virtual guard service needs. They are very good at responding to any situation that has ever arisen. Their employees are very customer service oriented and they have the latest in technology for protecting your home or business.

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John Boughter

Had some upgrades made to my virtual guard system. As always with ArcEye, great, fast customer service. The technician who installed the system was friendly but all business - got it done pretty fast, then patiently explained the features and helped me set up the app for remote control of the system. Would highly recommend ArcEye Property Defense to anyone who needs a commercial proactive video monitoring service.

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Marry Allen

I have relied on ArcEye for my security needs for years now. I have yet to meet an employee who was anything but friendly, respectful and competent. That’s rare these days! I have property security protection, along with cameras now. I couldn’t be more pleased.

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Dannie Lorentz

We have been extremely pleased with the service we have received from ArcEye Proeprty Defense. The timely manner in which they address our concerns Is remarkable. We can say only good things about this company.

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Robert McNair II

ArcEye is without question the BEST proactive video monitoring company around. They are locally owned, have the latest technology available,  and their customer service is second to none! I trust them to protect my family more than any other service!

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Joe Micheletti

ArcEye Property Defense has been exceptional for the years we have been a customer. They are just super people to work with and always explain everything in layman terms.  They are Johnny on the spot with any problems. To bad more companies should replicate the way they operate with there customer base. They certainly have my business.

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Josh Scobey

ArcEye is the best! Always there to assist and they go out of their way to to make sure you are happy and satisfied with their service. Everyone is knowledgeable and professional from the installers to the office professionals. Top notch people and a top notch company.

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Candace Todd

I love ArcEye! It is important to me to choose a local company to protect my business, and I found the best in ArcEye. I have been with them for years, and every single person I have interacted with have been very friendly, helpful, and knowledgeable! Seriously, they are the nicest people ever! I 100% recommend them!

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Kerry Palmertree

Owned an older ArcEye system that needed to be updated and moved to a new location. From the POS to installation everything went VERY well. The technician Austin went over and above to the system was moved to our newly needed location. He was maliciously clean in his work and was very patient with our questions. I highly recommend ArcEye Property Defense.

Common Problems with Security Camera Audio

When you think about security cameras, the first thing that comes to mind is usually the crisp, clear video they provide. But audio is just as crucial, offering an extra layer of information that can be invaluable. However, audio issues can often turn your safety net into a source of frustration. At ArcEye Property Defense, we provide comprehensive security camera installation services and enjoy helping our clients get the most from their systems. Keep reading to learn more about the most common sound issues in security camera systems, and how getting the right help can make all the difference.

06 Nov, 2023

Audio Challenges with Add-On Security Microphones

Adding a microphone to an existing Closed-Circuit Television setup seems like a simple plug-and-play solution. Yet, it's not always smooth sailing. Compatibility is key. A mismatch between your microphone and camera can result in poor audio quality or complete silence. Also, environmental factors such as wind, rain, and traffic can interfere with sound clarity, making it hard to distinguish what’s important. Selecting a microphone with built-in noise reduction technology might be a sound investment to mitigate some of these issues.

Handling IP Camera Sound Trouble

Internet Protocol cameras are a popular choice for businesses, with their ability to send and receive data via a network. But this sophistication doesn’t exempt them from audio issues. Audio encoding formats must be consistent across devices to maintain sound integrity. One major hiccup is the synchronization of sound and video. A lag can mean the difference between a useful recording and a puzzling one. Incorrect configuration of audio settings can also lead to audio being too low, too high, or not there at all. Professional installation and frequent maintenance become important to prevent such problems.

Sound for Wi-Fi and Wireless Cameras

Wireless and Wi-Fi-connected cameras offer freedom from the tangle of wires but can encounter their own brand of audio problems. Regular firmware updates can be instrumental in resolving some persistent audio issues by enhancing the device's ability to process sound. A weak wireless signal can also lead to choppy audio, and competing signals from other devices can cause interference. Distance from the router or obstacles like thick walls can dampen the sound quality, leaving you with less-than-ideal audio. Ensuring that your cameras are positioned within a strong signal range can help minimize disruptions.

The Legal Issues of Security Camera Audio

In many areas, recording conversations without consent is a legal gray area or outright illegal. It’s important to be in compliance with the law and to ensure that your security setup isn't overstepping privacy boundaries. Consulting with legal experts about the specifics of audio recording laws in your region is a necessity to protect both you and those on camera. Additionally, clearly displayed signage about audio surveillance can serve as both a deterrent and a legal safeguard.

Do You Need Audio Solutions for Your Business Security Cameras?

Whether it's selecting compatible equipment, optimizing your network for crystal-clear wireless audio, or ensuring your system meets legal standards, professional guidance is invaluable. Don’t let subpar audio compromise your business security cameras. Call ArcEye Property Defense. Our team understands the complexities of commercial security camera installation. Contact our office for more information or to schedule an appointment.